Google play gift cards generally have this error. The reason behind this is yet to be totally verified.

Unfortunately, once a gift card gives this “We Need More Info To Redeem This Card” error, there’s nothing NOSH can do to rectify it because the gift card cannot be used.

Note that this error does not mean your gift card has been redeemed.

Kindly go back to the store where it was purchased to complain concerning this situation, the gift card may be replaced.

Or CLICK HERE TO CONTACT GOOGLE PLAY SUPPORT DIRECTLY: https://support.google.com/googleplay/answer/9281737.